Privacy policy

Privacy Policy

At ipportables.com (hereinafter referred to as "our store"), we attach great importance to your privacy and are committed to protecting your personal information. This Privacy Policy specifies how we collect, use and share your data when you visit our store’s website or purchase water cup products (including but not limited to portable water cups, insulated water cups, sports water cups, etc.).

1. Information We Collect

When you visit, browse or interact with ipportables.com, we may collect the following types of information in accordance with relevant regulations and business needs:
  • Personal Information: Including your full name, email address, shipping address (for delivering water cup products), billing address (if different from the shipping address), phone number (for confirming orders and notifying delivery status), and payment details (such as credit card information, third-party payment account information, etc., which will be processed through secure payment channels).
  • Device Information: Including the IP address of the device you use to access the website, web browser type and version (e.g., Chrome, Safari), device model, operating system version, time zone settings, and cookies (small data files stored on your device to record your browsing preferences and improve service experience).
  • Usage Information: Including the water cup product pages you view, the search terms you use (e.g., "insulated stainless steel water cup", "leak-proof sports water cup"), the duration of your stay on each page, the way you interact with the website (e.g., clicking on product details, adding items to the shopping cart, submitting reviews), and the order of pages you browse.

2. How We Use Your Information

We will only use your collected information for the following legitimate purposes related to our water cup business:
  • Process and fulfill your water cup orders, including verifying order information, arranging product delivery, and handling after-sales issues (such as returns and exchanges of water cups).
  • Communicate with you about your water cup purchases, such as sending order confirmation emails, delivery notifications, and updates on after-sales progress.
  • Improve our water cup products and website service quality: Analyze your browsing and purchase preferences (e.g., which types of water cups are most popular, what functions users care about most) to optimize product design (such as improving insulation performance, adding more color options) and website operation (e.g., optimizing product classification and search functions).
  • Send promotional information about water cups (only if you have opted in): Including new water cup launches, exclusive discounts (e.g., seasonal promotions for insulated water cups), and limited-time offers, which you can unsubscribe from at any time.

3. Sharing Your Information

We will not sell your personal information to any third parties for commercial purposes. We only share your personal information with trusted third parties when it is necessary to carry out our water cup business, and we will require these third parties to strictly protect your information:
  • Payment processing institutions: Such as banks, third-party payment platforms (e.g., PayPal, Alipay), to complete the collection of water cup purchase payments and ensure the security of transaction funds.
  • Logistics and delivery companies: Such as express delivery providers, to provide them with your shipping address and contact information so that they can deliver the water cup products you purchased to you accurately and on time.
  • Analytics and marketing service providers: Such as Google Analytics, to analyze the usage of our website (e.g., user traffic on water cup product pages, conversion rates of shopping carts) and optimize marketing strategies (e.g., promoting water cup products to users who may be interested), and the shared information will be desensitized as much as possible to avoid exposing your personal identity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing and shopping experience on ipportables.com. For example, cookies can help record the water cup products you have added to the shopping cart, remember your login status (if you choose to stay logged in), and recommend water cup styles that match your preferences based on your browsing history.
You can disable cookies or set up cookie reminders in your browser settings (the specific operation method varies by browser type). However, please note that if you disable cookies, some functions of our website may not work properly, such as being unable to save the shopping cart information, or needing to log in repeatedly when browsing member-exclusive water cup products.

5. Your Rights

Depending on the region where you are located (e.g., in accordance with the General Data Protection Regulation (GDPR) for users in the European Union, or relevant personal information protection laws in other countries/regions), you may have the following rights regarding your personal information:
  • Access the personal information we hold about you (e.g., your order records of water cups, your registered account information).
  • Request correction of inaccurate or incomplete personal information (e.g., update your changed shipping address for water cup delivery).
  • Request deletion of your personal information (provided that it does not conflict with relevant legal obligations, such as retaining order records in accordance with tax regulations).
  • Object to the processing of your personal information for marketing purposes (e.g., refuse to receive promotional emails about water cups).
To exercise the above rights, please contact us through the contact information provided in Section 8 of this Policy. We will reply to your request and handle it in accordance with relevant laws and regulations.

6. Data Security

We take reasonable and necessary security measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. These measures include but are not limited to: encrypting sensitive information (such as payment details), setting up access authority management for data systems, and regularly testing and updating network security systems.
However, please note that no method of data transmission over the Internet or data storage technology is 100% secure. We cannot guarantee absolute security of your personal information, but we will always strive to take the most rigorous measures to minimize security risks.

7. Changes to This Policy

We reserve the right to update or revise this Privacy Policy from time to time. When changes occur (e.g., adjustments to the scope of collected information due to new water cup business functions), we will post the updated Policy on this page and clearly mark the "Effective Date" at the top of the Policy.
We recommend that you regularly check this Privacy Policy to learn about the latest information on how we protect your personal information. Your continued use of ipportables.com’s services after the Policy is updated will be deemed as your acceptance of the revised Policy.

8. Contact Us

If you have any questions, concerns or suggestions about this Privacy Policy, or need to exercise your rights regarding personal information, please contact us through the following channels:
  • 📧 Email: support@ipportables.com